Signed in as:
filler@godaddy.com
Welcome to the A.SC.E.N.D. Institute
To enhance employee awareness and understanding of event security, Axis has developed an Information Library divided into three sections: Event Staff, Supervisor, and Management. You are encouraged to explore any or all courses, which are entirely voluntary and not mandatory. Completing a section is not tied to career advancement but may be considered among other factors. To receive course details, click the "Request Information" button to email the Team, include your name and the specific materials you’d like.
A.S.C.E.N.D.
“Raising the Standard in Event Security Training”
Axis Security Certification, Education, and Development
Staff Information Library Topics
Event Staff
This section targets entry-level staff responsible for guest services, badge checking, ticket taking, ushering, and security screening. Topics focus on foundational skills, safety protocols, and customer interaction, preparing staff for roles at events like the Washington State Fair and concerts (Showbox), UW football Events, festivals and special events.
1. Introduction to Event Security: Roles and Responsibilities
Overview of event staff duties, including badge checking, ticket taking, and guest services, with emphasis on Axis PNW’s standards and DHS compliance
2. Effective Guest Communication and De-escalation Techniques
Strategies for interacting with guests, resolving conflicts calmly, and maintaining a positive event atmosphere
3. Using Magnetometers and Hand Wands for Screening
Step-by-step guide to operating evolve technology weapons detection systems and conducting bag checks safely and efficiently. Ciea, Opengate and Evolve technologies.
4. Crowd Management Basics: Ensuring Safe Guest Flow
Techniques for directing crowds, preventing bottlenecks, and maintaining order during high-traffic periods.
5. Emergency Response: Recognizing and Reporting Incidents
Protocols for identifying emergencies (e.g., medical, security) and reporting to supervisors, including use of radios and incident logs.
6. Workplace Safety: Preventing Injuries on the Job
Best practices for maintaining personal safety, including proper lifting, standing for long periods, and awareness of surroundings
7. Understanding Event Layouts and Evacuation Routes
How to memorize venue maps, identify key locations (e.g., exits, first aid), and guide guests during evacuations.
8. Alcohol and Intoxication Awareness at Events
Recognizing signs of intoxication, enforcing alcohol policies, and coordinating with supervisors to manage related incidents.
9. Stop the Bleed: Basic First Aid for Event Staff
Introduction to Stop the Bleed techniques for controlling severe bleeding until medical professionals arrive.
10. Professionalism and Teamwork in Event Security
Importance of punctuality, appearance, and collaboration with colleagues to deliver exceptional guest experiences.
Supervisor
This section targets supervisors overseeing event staff, managing crowd dynamics, and coordinating with managers. Topics build on Event Staff skills, emphasizing leadership, operational oversight, and advanced security protocols.
1. Leading Event Staff: Motivating and Directing Teams
Techniques for managing diverse teams, assigning tasks, and fostering a positive work environment during high-pressure events.
2. Advanced Crowd Management: Handling High-Risk Scenarios
Strategies for managing surges, protests, or aggressive behavior, aligned with Certified Crowd Manager training.
3. Supervising Screening Operations: Ensuring Compliance
Best practices for overseeing magnetometer and bag check stations, ensuring staff adherence to DHS and NCS4 standards. Ciea, Opengate and Evolve Technologies.
4. Incident Management: Coordinating Responses to Emergencies
Protocols for leading staff during medical emergencies, security breaches, or evacuations, including communication with law enforcement.
5. Workplace Violence Prevention: Identifying and Mitigating Threats
Training on recognizing warning signs, intervening safely, and reporting potential violence, per Axis PNW’s manager-level training.
6. Workplace Safety: Preventing Injuries on the Job
Best practices for maintaining personal safety, including proper lifting, standing for long periods, and awareness of surroundings
7. Post-Event Reporting: Documenting Operations
How to compile detailed incident and operational reports for managers, supporting Axis PNW’s post-event analysis process
8. Training Event Staff: Onboarding and Skill Development
Methods for conducting on-the-job training, reinforcing Axis PNW’s standards, and mentoring new hires.
9. Managing Barricades and Restricted Areas
Techniques for securing VIP zones, stage areas, and other restricted spaces, ensuring safety and access control.
10. Coordination with Law Enforcement and External Security
Best practices for collaborating with police, event security manager/tour security, and other partners during events.
Manager
This section targets managers responsible for strategic planning, budgeting, and high-level coordination. Topics focus on risk management, client relations, and compliance with industry standards.
1. Developing Event Security Plans: A Strategic Approach
Steps for creating customized security deployments, aligning with client budgets and NCS4 risk management principles.
2. Risk Assessment for Large-Scale Events
Conducting threat and vulnerability assessments, incorporating lessons from NE-MGT 466-169 training.
3. Budgeting and Invoicing for Event Security Operations
Managing staffing costs, equipment rentals, and daily invoicing, as practiced by Axis PNW.
4. Executive Protection: Safeguarding VIPs and Performers
Protocols for providing discreet, professional protection, drawing on Executive Protection Specialist training
5. Implementing Drone Detection and Response Plans
Strategies for managing drone threats, integrating Axis PNW’s existing drone detection system into event plans.
6. Enhanced Incident Management: Lessons from FP-MGT440-119
Advanced techniques for coordinating multi-agency responses to major incidents, ensuring seamless operations.
7. Client Relations: Building Trust and Delivering Results
Strategies for communicating with venue managers, addressing concerns, and securing repeat contracts.
8. Post-Event Analysis: Improving Future Operations
Methods for analyzing operational reports, identifying gaps, and implementing improvements for future events.
9. Legal and Regulatory
Legal and regulatory considerations when providing event security at events, concerts and athletic events.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.